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Contact Us


In Case of Emergency

If you are experiencing a problem with your service, including an outage or incident, please contact your local EPCO. Please use the contact list below. 

Hokkaido Electric Power Network Inc.
Contact Information: Please contact EPCO branch office in your area.
General information: https://www.hepco.co.jp/network/corporate/company/branch/index.html
Outage information: http://teiden-info.hepco.co.jp/

Tohoku Electric Power Network Co.,Inc.
Contact Information: 0120-175-366 (24 hours a day)
Outage information: https://nw.tohoku-epco.co.jp/teideninfo/

TEPCO Power Grid, Inc.
Contact Information: 0120-995-007 (24 hours a day)
Outage information: http://teideninfo.tepco.co.jp/

Chubu Electric Power Grid Co.,Inc.
Contact Information: 0120-985-232 (24 hours a day)
Outage information: https://teiden.chuden.jp/p/index.html

Hokuriku Electric Power Transmission & Distribution Company
Contact Information: 0120-837-119 (24 hours a day)
Outage information: http://www.rikuden.co.jp/nw/sp/teiden/otj210.html

Kansai Transmission And Distribution, Inc.
Contact Information: 0800-777-3081
Outage information: https://www.kansai-td.co.jp/teiden-info/index.php

Chugoku Electric Power Transmission & Distribution Co.,Inc.
Contact Information: Please contact EPCO branch office in your area.
General information: https://www.energia.co.jp/nw/company/office/freedial/index.html
Outage information: http://www.teideninfo.energia.co.jp/

Yonden T & D
Contact Information: Please contact EPCO branch office in your area.
General information: https://www.yonden.co.jp/nw/contact/index.html
Outage information: http://www.yonden.co.jp/kinkyu/hp_all.html

Kyushu Electric Power Transmission And Distribution Co.,Inc.
Contact Information: Please contact EPCO branch office in your area.
General information: https://www.kyuden.co.jp/td_functions_office_index
Outage information: https://www.kyuden.co.jp/td_teiden_map/index.php/map/

Customer Care

Phone: 0120-227-297
Monday - Friday | 09:00  - 20:00
Saturday | 10:00 - 17:00
(Closed on Sundays, National Holidays, Year End Holidays)

T'dash Address

T'dash G.K.
Kyobashi East Building 9F
Chuo-ku Tokyo
〒104-0031

Registration Number: A0365